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privacy
We’re concerned about privacy issues and have established
a policy that respects the privacy and security of your
personal information. Second Star Designs recognizes that
we must protect and use customer information responsibly.
We welcome your feedback and questions. For privacy related
issues, please contact us in writing: Second Star Designs,
Attn: Customer Satisfaction, 2801 NE 80th Street, Vancouver,
WA 98665 or by email: customerservice@secondstardesigns.com.
information
we collect and how we use it:
Second Star Designs collects customer information in the
following ways:
- an
order is placed on our website
- an
inquiry is made about our products or services
- an
account is established on our website
- a
customer subscribes to our emails
This
information, collected and maintained in our secure database,
may include name, billing and ship to addresses, phone numbers,
email addresses and payment information. Second Star Designs
may use this information to send you electronic (via email)
materials promoting our products, announcing sales, and
offering other special, limited time promotions. Every customer
has the option to decline from receiving our future promotions
by contacting our Customer Service department. Email customers
may decline or opt out of receiving emails from Second Star
Designs by clicking on the unsubscribe link that appears
on the bottom of every email, or by contacting Second Star
Designs Customer Service.
Occasionally,
we may make our mailing list available to other companies
that may be of interest to you. If you prefer not to have
your name included, please call us at 360-798-6584 indicating
your request. We’ll do the rest. We will not share customer
phone numbers, email addresses, or payment information with
other companies.
Second
Star Designs also gathers information from our website using
cookies and pixel tags. Cookies are small pieces of electronic
information or data files that are stored by the web browser
on the hard drive of a customer’s computer. They allow us
to retain customer preferences, registration information,
and remember shopping bag selections. Cookies can also be
used to collect anonymous data that, when aggregated, allows
us to improve the shopping experience of Second Star Designs’
customers, customizing and personalizing the site presentation.
Pixel tags are tiny graphic images that are placed on the
website or in an email to help us identify which parts of
the website our customers visit, measure the effectiveness
of searches, allow us to send you emails in the most accessible
format, and identify if our emails have been opened by recipients.
They also help to summarize traffic volume, click paths,
and browser usage on our site. This information is used
to ensure that our marketing efforts are effective and that
our site provides our customers with the most satisfying
and productive online experience.
security
Second Star Designs uses Secure Sockets Layer (SSL) technology.
SSL digitally encrypts your order, making it undecipherable
to anyone except Second Star Designs. To utilize secure
shopping you must have an SSL compatible browser such as
Internet Explorer or Firefox. Some browsers and firewalls
don’t allow access to secure servers and will therefore
limit your shopping experience. By using our website, you
consent to the collection and use of information as indicated
above unless you notify us otherwise. Should we make future
changes to this policy, we’ll post those changes on this
page so all of our customers will to be aware of the information
we collect and how it’s used.
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