privacy
We’re concerned about privacy issues and have established a policy that respects the privacy and security of your personal information. Second Star Designs recognizes that we must protect and use customer information responsibly. We welcome your feedback and questions. For privacy related issues, please contact us in writing: Second Star Designs, Attn: Customer Satisfaction, 2801 NE 80th Street, Vancouver, WA 98665 or by email: customerservice@secondstardesigns.com.

information we collect and how we use it:
Second Star Designs collects customer information in the following ways:

• an order is placed on our website
• an inquiry is made about our products or services
• an account is established on our website
• a customer subscribes to our emails

This information, collected and maintained in our secure database, may include name, billing and ship to addresses, phone numbers, email addresses and payment information. Second Star Designs may use this information to send you electronic (via email) materials promoting our products, announcing sales, and offering other special, limited time promotions. Every customer has the option to decline from receiving our future promotions by contacting our Customer Service department. Email customers may decline or opt out of receiving emails from Second Star Designs by clicking on the unsubscribe link that appears on the bottom of every email, or by contacting Second Star Designs Customer Service.

Occasionally, we may make our mailing list available to other companies that may be of interest to you. If you prefer not to have your name included, please call us at 360-798-6584 indicating your request. We’ll do the rest. We will not share customer phone numbers, email addresses, or payment information with other companies.

Second Star Designs also gathers information from our website using cookies and pixel tags. Cookies are small pieces of electronic information or data files that are stored by the web browser on the hard drive of a customer’s computer. They allow us to retain customer preferences, registration information, and remember shopping bag selections. Cookies can also be used to collect anonymous data that, when aggregated, allows us to improve the shopping experience of Second Star Designs’ customers, customizing and personalizing the site presentation. Pixel tags are tiny graphic images that are placed on the website or in an email to help us identify which parts of the website our customers visit, measure the effectiveness of searches, allow us to send you emails in the most accessible format, and identify if our emails have been opened by recipients. They also help to summarize traffic volume, click paths, and browser usage on our site. This information is used to ensure that our marketing efforts are effective and that our site provides our customers with the most satisfying and productive online experience.

security
Second Star Designs uses Secure Sockets Layer (SSL) technology. SSL digitally encrypts your order, making it undecipherable to anyone except Second Star Designs. To utilize secure shopping you must have an SSL compatible browser such as Internet Explorer or Firefox. Some browsers and firewalls don’t allow access to secure servers and will therefore limit your shopping experience. By using our website, you consent to the collection and use of information as indicated above unless you notify us otherwise. Should we make future changes to this policy, we’ll post those changes on this page so all of our customers will to be aware of the information we collect and how it’s used.